daka88 Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data daka88 collects, how we use it, and the steps we take to keep it secure on our Bangladesh gaming platform.
This Privacy Policy ("Policy") sets out how daka88 ("the Platform", "we", "us", "our") collects, processes, stores, and protects personal data belonging to users ("you", "your") who access or use the daka88 website, mobile interface, sportsbook, casino products, and all related services available at daka88.bio.
By registering an account or using the daka88 platform in any capacity, you acknowledge that you have read this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the platform and contact support to request account closure.
daka88 is committed to handling all personal data responsibly, transparently, and in accordance with applicable data protection principles. We do not sell your personal data to third parties for commercial marketing purposes. We collect only what is necessary to operate a safe, fair, and legally compliant gaming service for players across Bangladesh.
Our Privacy Commitments
1. Data We Collect
daka88 collects personal data from you directly when you register an account, make a deposit, contact support, or use any feature of the platform. We also collect certain data automatically through your use of the website and mobile interface. The categories of data we collect are described below.
2. How We Use Your Data
daka88 processes your personal data only where there is a lawful basis for doing so. The primary purposes for which we use your data are as follows:
- Account creation and management: To register your account, verify your identity, and maintain your player profile in a secure and accurate state.
- Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and card payment networks, and to maintain accurate financial records of all transactions.
- Identity verification (KYC/AML): To verify that you meet the 21+ age requirement, that your identity matches your payment method, and to comply with anti-money laundering obligations applicable to gaming operators.
- Fraud and security monitoring: To detect, investigate, and prevent fraudulent activity, unauthorised account access, collusion, bonus abuse, and any other conduct that violates our Terms & Conditions.
- Responsible gaming: To monitor gameplay patterns and identify players who may be exhibiting signs of problem gambling, so that we can apply appropriate safeguards such as deposit limits or account time-outs.
- Customer support: To respond to your enquiries, process complaints, and maintain a record of support interactions for quality assurance and dispute resolution.
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates by email or SMS, where you have consented to receive such communications. You may opt out at any time.
- Platform improvement: To analyse aggregated usage data in order to improve the performance, features, and overall user experience of the daka88 platform.
- Legal compliance: To meet obligations imposed by applicable law, regulatory requirements, court orders, or the lawful instructions of competent authorities.
3. Cookies & Tracking
daka88 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. A cookie is a small text file placed on your device when you visit the website. The following types of cookies are used:
These cookies are essential for the platform to function and cannot be disabled. They enable core features such as user authentication, session management, and security checks. Without these cookies, the platform cannot operate correctly.
These cookies collect anonymised data about how users interact with the platform â which pages are visited most frequently, how long sessions last, and where users encounter errors. This information is used solely to improve platform performance.
These cookies remember your preferences such as language settings, preferred deposit method, and display options, so that you do not need to re-enter them on each visit. They are session-based and expire when you close your browser unless you choose "Remember Me".
With your consent, daka88 may use cookies to deliver relevant promotional content based on your gaming interests and betting history. You may withdraw consent for marketing cookies at any time by adjusting your browser settings or contacting support.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of the platform. For full instructions on managing cookies in popular browsers, please refer to your browser's help documentation.
4. Sharing Your Data
daka88 does not sell your personal data. We may share your data with the following categories of recipients only where necessary and under appropriate safeguards:
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard â solely for the purpose of processing your transactions securely.
- Identity verification providers: Third-party KYC and AML screening services that assist daka88 in verifying player identities and detecting financially suspicious activity.
- Game content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive limited technical data (such as player session tokens) to deliver their game content through the daka88 platform. These providers are contractually bound to use such data only for game delivery purposes.
- IT and security service providers: Companies that host our servers, provide cybersecurity services, or support platform infrastructure. All such providers operate under strict data processing agreements.
- Legal and regulatory authorities: Where required by applicable law, court order, or the lawful request of a competent regulatory or law enforcement authority in Bangladesh or another relevant jurisdiction.
- Fraud prevention agencies: Shared information with industry fraud-prevention databases to protect daka88 and its players from financial crime and account abuse.
"In every case where personal data is shared with a third party, daka88 requires that the recipient maintain equivalent standards of data security and use the data only for the specific purpose for which it was shared."
5. Data Retention
daka88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. The general retention principles we apply are as follows:
- Active account data is retained for the full duration that your account remains open and active on the platform.
- Financial transaction records are retained for a minimum of five (5) years following the transaction date, in line with standard AML record-keeping obligations.
- Identity verification documents (NID copies, passport scans) are retained for a minimum of five (5) years following account closure, as required by applicable regulations.
- Support and complaints correspondence is retained for three (3) years following the resolution of the relevant matter.
- Marketing consent records are retained until you withdraw consent, after which your data is removed from active marketing databases within thirty (30) days.
- Technical and log data (IP addresses, session logs) is retained for up to twelve (12) months for security monitoring and fraud investigation purposes, then deleted or anonymised.
6. Your Rights
As a player using the daka88 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the email address published in the footer of this page.
You may request a copy of all personal data that daka88 holds about you. We will respond to verified access requests within thirty (30) days. In complex cases, this period may be extended by an additional thirty (30) days, and we will notify you of any extension.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that correcting certain data (such as your registered name or date of birth) may require supporting identity documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you believe the data has been processed unlawfully. This right is subject to our legal retention obligations, which may require us to retain certain data regardless of your request.
You may request that daka88 restrict the processing of your personal data in certain circumstances â for example, while a dispute about data accuracy is being resolved, or while you await the outcome of an objection to processing.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Upon receipt of a valid objection, daka88 will cease all marketing communications to you within five (5) business days.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for strictly necessary data processing may require account closure.
7. Data Security
daka88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- SSL/TLS encryption on all pages of the platform, ensuring that data in transit between your device and our servers cannot be intercepted by third parties.
- Hashed and salted password storage â your account password is never stored in plain text. Even daka88 personnel cannot read your password.
- Two-factor authentication (2FA) available as an optional layer of additional login security for your daka88 account.
- Role-based access controls limiting internal access to personal data to authorised staff members on a need-to-know basis only.
- Regular security audits and vulnerability assessments conducted on platform infrastructure to identify and remediate security weaknesses before they can be exploited.
- Incident response procedures to detect, contain, and notify affected players of any data breach in a timely manner consistent with our legal obligations.
8. Minors & Age Restriction
The daka88 platform is strictly intended for adults aged 21 years and above. daka88 does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has registered an account or provided personal data to daka88, please contact our support team immediately at the email address in the footer. We will investigate and act promptly.
9. Updates to This Policy
daka88 reserves the right to update or amend this Privacy Policy at any time. Changes will be published on this page with a revised "Last Updated" date. Where changes are material, we will notify registered players by email or through an in-platform notification.
Your continued use of the daka88 platform following publication of a revised Policy constitutes your acceptance of the updated terms. If you do not agree with any changes to this Policy, you must stop using the platform and contact support to close your account.
We encourage you to review this page periodically to stay informed about how daka88 is protecting and processing your personal data.
10. Privacy Contact
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data daka88 holds about you, please contact our support team. All privacy-related enquiries will be acknowledged within five (5) business days and resolved as promptly as possible.
Contact email: [email protected] â please copy this address and compose your message directly from your email client. Do not attempt to click a mailto link as none is provided.
daka88 operates on Bangladesh Standard Time (BST, UTC+6). Our support team is available seven days a week to handle privacy enquiries.
Explore daka88 Safely
Now that you understand how we protect your data, explore our games and sports betting or review our Responsible Gaming tools for a safer experience.